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SOTERNA

Speak-up software for municipalities and organisations

Social safety your board can demonstrate.

Soterna is the software behind your internal reporting channel: employees report safely and anonymously if they wish, and you show your board, works council and regulators that every signal was handled on time and with care.

How it works

Employees report

From a first question to a formal report, guided step by step.

Confidential advisor or HR follows up

A confidential case file with anonymous two-way contact. With your own people or our Neutral Line.

The board demonstrates

Anonymised reporting for board and works council. Ready for the Dutch Whistleblower Protection Act.

Board overview
Anonymised

This quarter

38
reports this quarter
100%
confirmed within 7 days
3.2 d
average lead time
Reports by categoryaggregated
Unwanted behaviour
Integrity
Discrimination
Unsafe situation
Trend · willingness to reportrising

The reporting platform

Safe reporting, from signal to accountability.

These are the screens reporters, case handlers and boards work with. All data is fictional.

Acme Zorggroep
Encrypted

Where would you like to start?

There is no wrong choice.

I want to explore safely first
I just want to talk it through
I'm not sure if this is okay
I want to share something anonymously

From mailbox to reporting channel

Many reporting channels start as an email address.

Understandable, until someone actually needs to report. These are the questions your board, works council and regulator will expect you to answer.

Will a reporter dare to speak up?

Carrying on as today

Sender visible in the inbox

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Not built for anonymity

Soterna

Anonymous two-way contact via case number and access code

Will we meet the statutory deadlines?

Carrying on as today

Tracked by hand

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Configure and monitor yourself

Soterna

Tracked automatically: acknowledgement in 7 days, feedback in 3 months

Who reads along when it concerns a manager?

Carrying on as today

Whoever has the inbox reads along

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Permissions not separated per case

Soterna

Access per case, involved people excluded automatically

What can I show board, works council and regulators?

Carrying on as today

Manual cut-and-paste from loose emails

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Anonymising is manual work

Soterna

Aggregated reporting from seven people upwards

Where does the case file live?

Carrying on as today

Scattered across mailboxes

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Hosting and encryption vary by vendor

Soterna

One encrypted file, hosted in the EU

You can only steer by what people dare to tell you.

Independent & confidential

Follow up on anonymous reports

Anonymous, still investigable.

Behind the anonymity is a human who listens: an encrypted two-way conversation that never reveals identity, IP or device. Even an anonymous report can still be investigated.

SOT-4192-AC
Case number, not a person
7K2 · 4QF · 9MX
The reporter's access code
An employee in an open conversation in a bright office
BG

Anonymous reporter

Case SOT-4192-AC

Encrypted

Hi, you're talking to a confidential guide. You're safe here and I can't see who you are. Take your time.

Guide · 09:24

Thank you. Something has been going on in my team for weeks and I didn't know where to turn.

You · 09:26

Good that you reached out. Share as much or as little as you like, whenever you're ready.

Write a message…

Insight for HR and boards

See what is happening before it escalates.

Anonymised signals become a picture you can steer by and take to your supervisory board, never pointing to a person.

7 days

the whistleblowing law's acknowledgement deadline, monitored automatically

≥ 7

minimum group size in every board report, against traceability to an individual

0

identities visible without the reporter's explicit consent

Security & independence

Built so you can explain it to your board and works council.

End-to-end encrypted

Conversations and files are encrypted in transit and at rest; traceable metadata is removed automatically.

GDPR-native

Privacy by design as standard: data minimisation, purpose limitation and processing within the EU and EEA.

Independent by design

Soterna operates outside the employer's hierarchy, with conflict-of-interest controls on every route.

Frequently asked questions

The questions people ask first

What is a reporting channel for social safety?

A reporting channel is a confidential way for employees to raise concerns, inappropriate behaviour or wrongdoing. Soterna offers this online, with a guided route and the option to report anonymously, confidentially or by name.

Can a report be made anonymously?

Yes. Someone can report without an account or email address. Identity, IP address and device stay shielded, while a two-way conversation remains possible through a case number and access code.

How do you safeguard social safety during a reorganisation?

With the Reorganisation Room, your organisation opens a dedicated anonymous room for each change process, where employees use a shared room code to ask questions, share concerns and fill in trust check-ins, without an account, name or IP logging. A confidential moderator neutralises every submission before anyone else sees it. Board, HR and works council only see aggregated signals from seven people upwards, and the works council receives its own OR Signal Pack.

How does Soterna relate to the Dutch Whistleblower Protection Act?

Soterna is set up for the Dutch Whistleblower Protection Act. Statutory deadlines, such as acknowledging a report within 7 days and feedback within 3 months, are monitored automatically.

How do board reports stay non-traceable?

Reports are aggregated and anonymised and use a minimum group size of seven, so figures cannot be traced back to an individual.

Take the first step

Start with a conversation.

See in 30 minutes how Soterna fits your organisation, from safe reporting to the Reorganisation Room. No pitch, just a calm look at how it works.